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Privacy Policy for Vitozol Dog Park

Effective Date: 27/03/2025

Vitozol Dog Park ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose information when you visit our dog park, use our website, or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and emergency contact details when you register or sign up for memberships.

  • Pet Information: Dog's name, breed, vaccination records, and behavioral history.

  • Usage Information: Information about your visits, including check-in/check-out times, park usage frequency, and interactions with our services.

  • Payment Information: If applicable, we may collect billing details for membership fees or event participation.

  • Device and Technical Information: When using our website, we may collect IP addresses, browser type, and cookies for security and analytics purposes.

2. How We Use Your Information

We use the collected information to:

  • Provide and manage park access and memberships.

  • Ensure the safety and well-being of all visitors and pets.

  • Contact you about park updates, events, or emergencies.

  • Improve our services, website, and overall customer experience.

  • Comply with legal and regulatory obligations.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share information:

  • With veterinary services in case of an emergency involving your pet.

  • With local authorities if required by law or for safety concerns.

  • With third-party service providers who assist in operating our website, processing payments, or conducting park activities (they must adhere to strict privacy policies).

  • If necessary, in the event of a legal dispute or investigation.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You may:

  • Request access to or correction of your personal information.

  • Opt-out of receiving promotional communications.

  • Request the deletion of your data, subject to legal and operational requirements.

  • Adjust browser settings to manage cookie preferences.

6. Retention of Information

We retain your information as long as necessary for operational, legal, and safety reasons. When no longer required, we securely delete or anonymize the data.

7. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from minors without parental consent.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the effective date noted.

9. Contact Us

For questions, concerns, or requests regarding your privacy, please contact us at: Vitozol Dog Park
362 Valley Road, North Riding, Roodepoort
info@vitozoldogpark.com\

By using Vitozol Dog Park's services, you agree to this Privacy Policy.

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